PIDSTACK

Refund policy

Version 2026-11-14

Pro subscription

Cancel at any time. You keep access until the end of the period you paid for and are not charged again. We refund the most recent monthly payment on request within 14 days of that payment.

Lifetime

We refund a Lifetime purchase in full on request within 14 days of the purchase.

EU, EEA and UK consumers

The symbols are digital content. When you download files or create a license key, you ask us to start delivery right away, and the statutory 14-day right of withdrawal ends once delivery has started. The refund windows above still apply.

What happens on a refund

The refund goes back to the original payment method through Stripe. A full refund ends the access that the payment gave, and license keys stop unlocking paid symbols. You get an email when the refund is processed.

How to ask

Email [email protected] from the address on your account, or use the contact form, and tell us the order date. You find it in your account.